Privacy Notice

How personal information is collected, used and protected on the NestByEllis website.

Last updated: September 2026

NestByEllis does not sell, rent, or trade your personal information to third parties for marketing purposes.

Information That Is Collected01

NestByEllis collects information that you choose to provide and limited technical information created when the site is visited.

  • Contact details such as name, email address and phone number
  • Account details such as a password, which is stored in protected form
  • Details about a home and the systems and appliances in it
  • Messages sent through the contact form
  • Technical data such as browser type, device type and pages viewed

How Information Is Used02

Information is used only for purposes connected to the service, including to:

  • Create and manage an account
  • Prepare home warranty plan details and agreements
  • Respond to questions and service requests
  • Send service messages, and promotional messages where consent has been given
  • Maintain, protect and improve the site
  • Meet legal obligations

Text Messaging03

A phone number is used for text messages only where consent has been given on the signup form. Message frequency varies, and message and data rates may apply. Reply STOP to end messages or HELP for assistance.

Mobile opt in information and text messaging consent are not shared with third parties or affiliates for their marketing or promotional purposes.

When Information Is Shared04

Information is shared only as needed to deliver the service or as the law requires:

  • With service contractors assigned to a repair request under a plan
  • With vendors that host the site, process payments or deliver messages, under confidentiality duties
  • With authorities when required by law or legal process
  • With a successor if the business is transferred, subject to this notice

Cookies and Similar Tools05

The site may use cookies and similar tools to remember preferences and to understand how pages are used. Most browsers allow cookies to be blocked or removed through their settings. Some parts of the site may not work as intended when cookies are turned off.

How Information Is Protected06

Reasonable administrative, technical and physical safeguards are used to protect personal information. No method of transmission or storage is fully secure, so absolute security cannot be guaranteed.

How Long Information Is Kept07

Personal information is kept for as long as an account or plan is active and for as long afterward as needed to meet legal, tax and record keeping duties. Information that is no longer needed is deleted or made anonymous.

Your Choices08

Depending on where you live, you may have the right to:

  • Ask for a copy of the personal information held about you
  • Ask for inaccurate information to be corrected
  • Ask for personal information to be deleted
  • Stop promotional messages at any time

A request can be made using the contact details at the end of this notice. Identity may need to be confirmed before a request is completed.

Children and This Site09

The site is intended for adults. It is not directed to anyone under eighteen, and personal information is not knowingly collected from minors. If such information is found, it will be removed.

Changes to This Notice10

This Privacy Notice may be updated from time to time. The updated version takes effect when it is posted on this page, and the date shown at the top of the page will change to match.

Contact Information11

Questions about this Privacy Notice can be sent through any of the following: